Terms and Conditions
Welcome to Flowers by Florists. These Terms and Conditions govern your use of our services and the purchase of our products. By placing an order with us, you agree to comply with and be bound by the following terms.
Introduction
At Flowers by Florists, we are committed to providing high-quality floral arrangements and exceptional customer service. Please read these terms carefully before using our services.
Orders
All orders placed through our website are subject to acceptance by Flowers by Florists. We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in pricing or product information, or misuse of the ordering system.
- Order Placement: Orders can be placed online, over the phone, or in person at any of our locations.
- Order Confirmation: After placing an order, you will receive a confirmation email detailing your order specifics.
- Order Modifications: Changes to orders must be requested within 24 hours of placement. After this period, modifications may not be possible.
Payment
We accept various payment methods to provide convenience to our customers. By selecting a payment method, you represent and warrant that you are authorized to use it.
- Accepted Payment Methods: Credit/Debit Cards, PayPal, Apple Pay, and other major payment platforms.
- Payment Terms: Full payment is required at the time of order placement. Orders will not be processed until payment is received.
- Security: We employ industry-standard security measures to protect your payment information.
Delivery
We strive to deliver your orders promptly and in perfect condition. Delivery options and times may vary based on your location and the date of your order.
- Delivery Methods: Standard delivery, express delivery, and same-day delivery are available depending on your location and order time.
- Delivery Times: Orders placed before 12 PM are typically delivered the same day. Orders placed after this time will be delivered the next business day.
- Delivery Charges: Delivery fees vary based on distance, delivery speed, and order size. Details are provided at checkout.
Cancellations and Refunds
Your satisfaction is important to us. Please review our policies regarding cancellations and refunds.
- Cancellation Policy: Orders can be canceled within 24 hours of placement without penalty. After this period, cancellations may incur a fee.
- Refund Procedures: Refunds are processed within 7-10 business days after approval. Refunds are issued using the original payment method.
- Damaged or Incorrect Orders: If you receive a damaged or incorrect order, please contact us within 48 hours for a replacement or refund.
Product Information
We take great care to ensure that our product descriptions and images accurately represent the items we offer. However, slight variations in color and size may occur.
- Description Accuracy: We strive to provide clear and accurate descriptions of our products to help you make informed decisions.
- Availability: While we make every effort to keep our product availability up to date, there may be instances where items are out of stock. In such cases, we will notify you promptly.
Intellectual Property
All content provided by Flowers by Florists, including text, images, and logos, is the intellectual property of Flowers by Florists and is protected by applicable copyright laws.
Limitation of Liability
Flowers by Florists is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our liability is limited to the amount paid for the product or service in question.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Flowers by Florists operates. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in that state.
Changes to Terms
Flowers by Florists reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting. It is your responsibility to review these terms periodically to stay informed of any updates.
By continuing to use our services after changes have been made, you agree to accept and comply with the revised Terms and Conditions.
Thank you for choosing Flowers by Florists. We look forward to serving you.
